Ebco wants to ensure that every customer is well taken care of and that every customer has the best customer support.
This customer service starts with the sales and engineering teams in helping to select or design components for your applications and continues through the sampling and PPAP process. Once parts are approved for production, there is a dedicated account manager to monitor your orders, review forecasting, and work with you to adjust for last-minute changes to ensure you get your parts when you need them.
Customer Service
Here are some of the typical forms of customer services:
Engineering
- Application reviews
- Component selection
- System natural frequency/isolation analysis
- Component design
- Physical testing
Quality
- PPAP submission
- Material verification
- Physical Testing
Account Managers
- Sample delivery monitoring
- Input orders
- Monitors forecasting
- Change order communication
Our customer service team is committed to helping you .
Call Us Today for Additional Assistance or More Information: 847-531-9500